Hi Tuma Sisi! Can you get me this from Village Market? 🙏
Found it ✅ Last one in rust. Shall I get it?
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Personal shopping
Seen it somewhere? Send a photo, a link or a quick description. Your personal shopper tracks down the exact one, shows it to you before buying, and brings it home.
Personal shopper in NairobiGroceries · Shopping · Errands
Your list. Our Nairobi run.
Tuma Sisi is a personal shopper and errand service in Nairobi. Send your list on WhatsApp and we shop it where you'd shop it, with photos before we buy. We deliver to your door, or arrange delivery if you're out of town.
Type it, voice-note it, or snap your handwritten list. All fine.
- Photos before we buy
- Shelf price, no markup
- Our fee is paid on delivery
- We shop where you would
- Village Market
- Sarit
- Yaya Centre
- Westgate
- Two Rivers
- The Hub
- Junction
- Naivas
- Carrefour
- Quickmart
- City Market
- Toi Market
- Gikomba
- Maasai Market
- Your mama mboga
The difference
Your Saturday, two ways.
Same shopping list. Only one of them gives you the rest of the day back.
Doing it yourself
- Traffic on the way there
- Circling for parking
- Three shops for five things
- The checkout queue
- Traffic on the way back
With Tuma Sisi
- One WhatsApp message
- Photos to approve from your sofa
- A receipt for everything
- Your shopping at your door
What we do
What we run.
Hand us the jobs that eat your week. We'll do them the way you would, minus the traffic.
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Grocery shopping
Your weekly grocery shopping, picked the way you'd pick it: ripe avocados, firm tomatoes, the right brand of unga. From the supermarket, the market or your mama mboga.
Grocery delivery in NairobiErrand services
Errand services across Nairobi: a parcel to collect, documents to drop off, a tailor to chase. Hand us the little jobs that swallow a whole afternoon.
Errand services in Nairobi
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Delivery
Straight to your door across Nairobi. Out of town? We pack it and arrange delivery to you, so you get the Nairobi find without the trip.
Out-of-town deliveryHow it works
How a run works.
It all happens in one WhatsApp chat, with the people doing your shopping.
Send your list
Type it, voice-note it, or snap your handwritten list. Add photos or links for anything specific.
We confirm
We agree the items, the shops and our service fee with you before we set off.
We shop, you approve
Photos from the shop before we buy anything. No swaps without your OK.
It arrives
At your door in Nairobi, or packed and sent to you out of town. Receipts included.
Nothing gets bought until you say yes.
Start a runWhy you can trust us with your list
Four promises. Every run.
You're trusting someone else with your money and your shopping. Here's exactly how we handle both.
Photos before we buy
You see the exact item on the shelf before we pay for it.
Nothing without your OK
No purchase and no swaps until you say yes on WhatsApp.
Shelf price. No markup.
Your items cost exactly what the shop charges. Our service fee is separate and agreed up front.
Receipts, every time
A photo of the shop receipt for everything we buy, so every shilling is accounted for.
And our fee? You pay it on delivery, and your items up front, both by M-Pesa. How payment works
Around your estate
Your neighbourhood personal shopper.
Groceries, errands and deliveries for your household, one WhatsApp away. Save our number now, so it's there the next time the fridge is empty.
Guides
Nairobi market guides.
When each market trades, what's there and what's changed, dated and sourced. See all guides
Market guide
Maasai Market days: where it is each day in Nairobi
The day-by-day schedule, checked against each venue's own posts, plus the city-centre market's 2024 move, what to buy and how to bargain. Read the guide
Market guide
Gikomba Market: market days, best time and the 2026 rebuild
When to go, what you'll find and how mitumba buying works, plus what the new multi-storey market means for shoppers. Read the guide
Mall guide
Village Market: hours, shops, food and getting there
Opening hours, the quietest times to go, where to eat, what to do and how to reach Gigiri by matatu. Read the guideHow do I place an order?
WhatsApp your list to 0768 322 224. Type it, send a voice note, or snap a photo of your handwritten list. You can also call us.
How much does Tuma Sisi cost?
With Tuma Sisi, you pay the shelf price for anything we buy, with no markup, plus a service fee. We agree the fee with you before we set off, and you pay it on delivery.
How do I know I'll get the right thing?
We send photos from the shop before we buy anything, and we never swap an item without your OK. You also get a photo of the receipt for everything we buy.
How do I pay?
By M-Pesa to 0768 322 224, the number you call. You pay for the items up front, and our service fee when your order is delivered. See how payment works.
Do you do grocery shopping and delivery in Nairobi?
Yes. Send your grocery list and we shop it at the supermarket, market or mama mboga you prefer, then deliver it to your door. We send photos first, so you can check the produce before we buy.
Can you shop at Gikomba or Toi Market for me?
Yes, at Gikomba, Toi Market or any other Nairobi market, and you approve every item from photos before we buy. Going yourself? Read our Gikomba Market or Toi Market guide.
Which areas do you cover?
We shop and deliver in every estate in Nairobi. If you're out of town, we shop here and arrange delivery to you.
What if something isn't available?
We'll send you photos of the alternatives. You pick one, or skip it. If we can't buy it, we refund you by M-Pesa within 24 hours.
The list, the errand, the thing you can't find. Send it over and we'll take it from there. Nothing gets bought until you say yes.
Scan to WhatsApp us